Service coordination

Supporting People with Severe Reputations in the Community

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While written some thirty years ago, this piece by Michael Smull and Susan Burke Harrison is a classic and deserves a read or reread. his handbook presents the tools needed to develop better community capacity to support people with severe reputations. For conceptual convenience it is divided into four components: From the forward: “This handbook … Read more

Person-Centered Planning: Choosing the Approach that Works for the Person

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Person-centered planning is not one defined process, but a range or continuum of processes allunderpinned by the same values base and goal – to provide supports necessary to assist people to gainagency in their lives. – Valerie Bradley Here’s an excerpt from this excellent NCAPPS article. You can find it here. “Over the past several … Read more

Best Practice, Expected Practice, and the Challenge of Scale

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by Michael W. Smull, Mary Lou Bourne, and Helen Sanderson Most state developmental disabilities (DD) systems have supported the development of best practice pilots and have defined the desired best practice outcomes. But the challenge to move typical practice toward best practice to “take best practice to scale” remains. To do this, state leaders need to … Read more

Skills Application Log for Ways to Use Person Centered Skills for Service Coordinators and Direct Support Professionals

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Once the PCT trainers have gone, it’s time to do the hard work of implementing and sustaining person centered thinking and planning skills. The fillable form provides service coordinators the opportunity to record their suggestions for using each of the skills and to share that learning with others. Skills Application Log Fillable Form. Same form for … Read more

Learn the Basics, Learn the Process, Apply What You Learn: Service Coordination Orientation and Training Curriculum

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While all twenty-one Regional Centers are not alike, the same laws and regulations apply to each. What you will find in this document are the general procedures that all Regional Centers use with a number of examples. While it was developed in 1999, most of the material is still quite relevant. The 782 page guide includes … Read more

Habits for highly effective staff – using person-centered thinking in day-to-day work

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by Helen Sanderson To really make a difference to someone’s life – and to ensure they have more choice and control – staff supporting them need to participate in an ongoing loop of listening, learning and action. This can be done through habitually using person-centered thinking tools. These are the foundation of change and they can … Read more

Facilitated Decision-Making

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by Allen, Shea & Associates and Rhonda Mayer This  is a chapter from a piece titled Learn the Basics, Learn the Process, Apply What You Learn: Service Coordination Orientation and Training Curriculum. Written around the turn of the century, it was developed as a training curriculum for regional center service coordinators. While some of it is certainly dated, other chapters still … Read more