by Helen Sanderson, Mary Beth Lepkowsky
with Michelle Livesley and Ruth Gorman
Shifting the way we think about people supported by the organisation and people employed by the organisation can be accomplished through using person-centred thinking practices, to create a person-centred culture. At their heart, person-centred thinking tools are simply a different way to have a conversation. The thinking, learning, decisions or actions from this conversation are then recorded and acted on. Person-centred thinking tools and practices can sit alongside, enhance and sometimes replace conventional organisation development practices. Starting with where person-centred thinking tools have come from, we then introduce the person-centred thinking tools and conclude with four additional person-centred practices used in teams and organisations.