Best Practice, Expected Practice, and the Challenge of Scale

by Michael W. Smull, Mary Lou Bourne, and Helen Sanderson Most state developmental disabilities (DD) systems have supported the development of best practice pilots and have defined the desired best practice outcomes. But the challenge to move typical practice toward best practice to “take best practice to scale” remains. To do this, state leaders need to … Read more

Learn the Basics, Learn the Process, Apply What You Learn: Service Coordination Orientation and Training Curriculum

While all twenty-one Regional Centers are not alike, the same laws and regulations apply to each. What you will find in this document are the general procedures that all Regional Centers use with a number of examples. While it was developed in 1999, most of the material is still quite relevant. The 782 page guide includes … Read more

Habits for highly effective staff – using person-centered thinking in day-to-day work

by Helen Sanderson To really make a difference to someone’s life – and to ensure they have more choice and control – staff supporting them need to participate in an ongoing loop of listening, learning and action. This can be done through habitually using person-centered thinking tools. These are the foundation of change and they can … Read more

Facilitated Decision-Making

by Allen, Shea & Associates and Rhonda Mayer This  is a chapter from a piece titled Learn the Basics, Learn the Process, Apply What You Learn: Service Coordination Orientation and Training Curriculum. Written around the turn of the century, it was developed as a training curriculum for regional center service coordinators. While some of it is certainly dated, other chapters still … Read more