Habits for highly effective staff – using person-centered thinking in day-to-day work

by Helen Sanderson

To really make a difference to someone’s life – and to ensure they have more choice and control – staff supporting them need to participate in an ongoing loop of listening, learning and action.

This can be done through habitually using person-centered thinking tools. These are the foundation of change and they can help staff to learn what matters to an individual; what good support looks like; and how an individual communicates their choices and makes decisions.

Habits for highly effective staff